Growth in package numbers & growth in client complexity
This week brings the release of 10,000 home care packages in response to the Aged Care Royal Commission Interim Report. The packages will be predominately high care; and will tip the proportion of high care packages to over 50%. Skilful business planning is required to ensure a provider is well-positioned to maximise this growth opportunity.
The growth strategy needs to accommodate both an overall growth in service volume and high growth in demand for high care packages. The skill base, knowledge, technology platform, workforce, equipment and governance model need to be revised in transitioning to caring for a higher volume of clients and a higher proportion of frail older people with complex needs.
It is not a case of just doing more; each provider must reshape their care and service model to support and increasingly frail elderly cohort of older Australians who now have the option to remain at home.
An increasingly competitive market place
Since 2016 the number of Approved Providers of Home Care Packages has more than doubled. Private …