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Fiona Somerville Ideal

fiona somerville – commercial director

Fiona holds a Masters of Business Administration and a Bachelor of Applied Science (Nursing). Fiona has worked in a wide range of service sectors including acute health care, recruitment and labour-hire services, financial services and aged care.  She has held executive positions in public and private hospitals, financial services and aged care.

As National Acquisitions Manager Fiona was also responsible for the due diligence, acquisition, assimilation and subsequent business growth of five recruitment companies during her tenure at a national staffing solutions company. During this time Fiona concurrently managed a diverse sales team across 17 locations in Australia. Through the development of clear reporting metrics, business targets and rewards, Fiona was instrumental in the group achieving tangible improvements in revenue and profit.

Fiona is a highly experienced sales and marketing professional with extensive management skills in the healthcare sector. Fiona also has experience in education having worked in a hospital / university clinical teaching partnership through St Vincent’s Melbourne and Australian Catholic University.

A founding Board Member of One in Five, Fiona assists the charity to raise funds for mental health research.

Fiona’s expertise is related to the analysis, bid management and business development, development of sales and marketing skills, leading teams and developing successful marketing initiatives. This, along with a thorough understanding of performance drivers has vastly improved clients’ bottom line results.


Louise Greene Director Business Improvement

louise greene – director business improvement


Louise commenced her career as a Registered Nurse and holds a Masters of Business Administration, a Graduate Diploma in Information Management and a Bachelor of Applied Science (Nursing). Louise has held executive positions in hospitals and aged care groups. Louise’s experience includes developing innovative approaches to service delivery and funding models, and the evaluation of service and program models.

Louise was responsible for the design, development and implementation of flexible service models in the Coordinated Care Trials, and the development of innovative service models in community and aged care settings. web services Louise undertook the Review of the National Organ Donation Collaborative for the National Health and Medical Research Centre.


Her expertise in business analysis, strategic planning and improving business operations is sought by a broad range of organisations including government, large commercial and not-for-profit companies, charities and small to medium enterprises.


Louise’s Information Management qualifications have enabled Ideal to develop a robust suite of analytic and forecasting tools for the senior’s service sector.


She is a member of the ACHSE Education Subcommittee, is a Judge for the Victorian Health Care Awards, and is a mentor through ACHSE.  Louise is also a member of the Department of Health and Ageing Aged Care Planning Advisory Committee.


Fiona and Louise are ably supported by a dedicated team at Ideal HQ and a national team of researchers.